Team management Team

A shared view of the work—without becoming another shop system.

Cover participating technicians under one Team subscription, manage roles, and review team productivity from the same focused tracking experience each person uses for their own work.

Team plans cover up to 5, 10, or 25 tracked technicians under one subscription.

Team dashboard showing tracked technicians, flagged hours, goals, and team activity
Team technician report with individual flagged hours, goal progress, and work order activity

One Team subscription

Covered technicians receive FRT access through the Team plan and do not need a separate subscription while their seat is active.

Personal pay stays personal

Joining a Team does not expose a technician’s pay information to the Team.

Focused scope

Team supports roster, roles, goals, and productivity reporting—not payroll or full shop management.

Bring the team together

One subscription covers your tracked technicians.

Create a Team, invite technicians into their own accounts, and assign the people who track work to technician seats. While a seat is active, the Team subscription provides that technician's FRT access without requiring a separate individual subscription.

  • Email invitations
  • Separate member accounts
  • Team 5, 10, or 25 technician seats
Team dashboard showing tracked technicians, flagged hours, goals, and team activity

Roles and permissions

Give access that matches the responsibility.

Owners control the Team, managers can help with members and reporting, and technicians focus on recording their own work. Reporting access stays with owners and managers.

  • Owner, manager, and technician roles
  • Member and invitation management
  • Team reporting permissions
Team technician report with individual flagged hours, goal progress, and work order activity

Team productivity

See the period at team and technician level.

Review total flagged hours, active technician averages, work order activity, and progress toward the technician target. Open an individual view when you need the work behind the number.

  • Team summary and goal progress
  • Per-technician hours and work orders
  • Read-only technician period detail
Team performance cards showing technician hours and progress toward goals

Questions, answered

What technicians ask about Team management.

Practical details before you put the feature to work.

Can multiple technicians use Flat Rate Tracker together?

Yes. A Team owner can invite members, and each person uses a separate Flat Rate Tracker account within the shared Team workspace.

Can managers see team performance?

Yes. Owners and managers can access Team reporting with flagged hours, work order activity, averages, and goal progress for tracked technicians.

Do my technicians need their own subscriptions?

No. A technician assigned a seat receives FRT access through the active Team subscription and does not need a separate personal subscription for that covered access. Each technician still signs in with their own account. Team 5, 10, and 25 cover up to 5, 10, or 25 tracked technicians. Joining a Team does not automatically cancel an existing personal subscription.

Can the Team see a technician’s pay information?

No. Team reporting focuses on work activity and flagged hours. A technician’s personal pay information is not shared with the Team.

What is included in the Team plan?

Team includes Pro features plus a roster, owner/manager/technician roles, invitations, tracked-technician controls, goals, and team reporting. Plans support up to 5, 10, or 25 tracked technicians.

Is this a shop management or payroll system?

No. Team is a focused way to manage Flat Rate Tracker members and review technician productivity. It does not replace a dealer management, payroll, dispatch, or accounting system.

Start with your next RO

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